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Neonatal Care

Tablet App

 

How can we improve neonatal health care in rural India?

 

PROBLEM

The neonatal death rate in India is one of the biggest in the world. In a lot of these cases, children die even before reaching the hospital. Through this project we tried to probe into the causes of neonatal deaths both within the NICU and outside of it.

SOLUTION

We suggested design concepts for a better and effective NICU experience. On self initiative, we also came up with a tablet app that would be carried around by an Asha worker to monitor the health of expecting mothers and their new borns after delivery. The aim of the concept was to control the situation by regular health check ups and flagging issues before they get severe. It also proposed to use technology for remote consultation and connecting health care services/providers with the family of the patient.   

 

CATEGORIES

Strategic Innovation 

ROLE

Senior Designer (Research, Conceptualization, Design Solutions)

COLLABORATORS

Mehek Sharma, Rahul Pradhan, Abhimanyu Kulkarni

 

                                                                                                                                                                                                                                          

 

CURRENT SITUATION

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NEONATAL CARE UNITS IN INDIA

 Neonatal Intensive Care Units in India

Neonatal Intensive Care Units in India

We leveraged on existing research data to understand the current situation of Neonatal Healthcare in India. One to One interviews with ASHA workers, doctors and patients along with research tools like shadowing and video footage were used for data collection. 

 

PROBLEM AREA IDENTIFICATION (Inside NICU)

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Six Key Problem Areas were identified which were further explored for possible solutions.

 

IDEA BOARD

 Concept Cards were created for illustrating the ideas.

Concept Cards were created for illustrating the ideas.

 

USER JOURNEY EMPATHY MAP

The entire journey of the user was tabulated to find out pain points and opportunities for design intervention.

 

BRAINSTORMING CONCEPTS

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Brainstorming on the problem areas identified during the user journey. Formulation of design directions.

 

DESIGN DIRECTIONS

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Proposed WORK FLOW

The above flow diagram demonstrates how Philips Neonatal App provides design solutions by integrating technology with the existing infrastructure in Indian Rural areas

 

BABY CARE APP

 

One of the key ideas taken forward on self initiative was the BabyCare app. The proposed work flow shows an ASHA worker with a tablet and a diagnostic kit. With this she conducts examinations on expecting mothers as well as newborns for preemptive treatment.

 Landing page for the app, to be used by ASHA workers

Landing page for the app, to be used by ASHA workers

 Recording vital stats of the expecting mother

Recording vital stats of the expecting mother

 Flagging unexpected readings

Flagging unexpected readings

 ASHA worker interacting with doctors for medical assistance

ASHA worker interacting with doctors for medical assistance